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⚠️ 重要提示：如果查询失败或不知道订单号，请立即联系在线客服获取帮助！
查询订单（订单号在邮件中）
Tips:Enter the order number and email address to query the order, go
to the order details page to view the e-ticket or perform ticket
refund or change operations.
Explanation: We are not affiliated with Japan Railway Group and do not provide railway transportation services
in Japan. We only provide reservation services for Japan's Shinkansen routes.